WooCommerce Product Reviews & Ratings Enablement Guide: Boosting Trust & Conversions

Product reviews are an important tool for boosting sales. Buyers often refer to other people's feedback before placing an order, and turning on reviews can both increase trust and collect suggestions for improvement. This article will teach you step by step to openWooCommerceProduct page evaluation function.

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I. Turn on the comment and rating function

  • log inWordPressthe area behind a theatrical stage
  • Go to the "Settings > Discussions" menu
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  • Check basic commenting options such as "Allow comments on new posts" and "Commenters must fill in their name and email address".
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  • Click "Save Changes"
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go on toWooCommerceSettings screen:

  • Open "WooCommerce > Settings > Products > General".
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  • Find the "Product Reviews" area.
  • Enable the following feature options:
    • Enabling Commodity Evaluation
    • Only purchased users are allowed to submit reviews
    • Enable star ratings
    • Star Rating is required
  • Save Settings
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II. Enabling the comment module in specific commodities

Even if global settings are turned on, make sure that comment permissions are also turned on for each item itself:

  • Go to "Products > All Products"
  • Edit any product
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  • Scroll to the Product Data area and click on the Advanced tab
  • Check "Enable Evaluation"
  • Update to save this product
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Once setup is complete, the product page will display a "Reviews" tab where customers can view or submit reviews and ratings.

III. Enhancements to the commenting system (optional)

To make the evaluation module more aesthetically pleasing and professional, the presentation can be further enhanced using the following methods:

  • Use plug-ins such as YITH WooCommerce Advanced Reviews maybe Customer Reviews for WooCommerceRealize the top praise, graphic evaluation, rating filter and other functions.
  • Enable comment paging to avoid long pages
  • Use the Rating Summary component to display information such as average rating, number of ratings, etc. to enhance visual impact
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IV. Encouraging user-initiated evaluation

Motivating customers to actively leave reviews is the key to boosting the number and quality of reviews:

  • Add an "Evaluation Reminder" button or link to your order fulfillment emails.
  • Setting up automation tools (such asAutomateWoo) Timed requests for user feedback
  • Offer coupons, points or rewards redemption to incentivize positive behavior

Fifth, to prevent spam comments and false ratings

It's equally important to keep the comments section real and believable:

  • Install and enable Akismet Plugin that automatically recognizes and filters spam comments
  • Enable the "Purchased User Reviews Only" feature to ensure that each review is actually purchased.
  • Enable manual review mechanism in the background to prevent malicious comments from being displayed directly in the foreground
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VI. Common problems and solutions

  1. Comments don't show up
  • Check if the evaluation function is enabled in the backend
  • Confirm that comments are allowed in product settings
  1. Unable to submit ratings
  • Ensure that the "star rating" option is enabled
  • Check if scoring is set as a required field
  1. Comments not displayed after submission
  • Pending comments manually reviewed and approved
  • Go to the "Comments" management interface in the backend.

reach a verdict

show (a ticket)WooCommerceThe review function allows buyers to share their feelings about using it. Seeing real positive reviews makes new customers more willing to order, and also collects suggestions for improvement to make the store better and better.


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