When building a WordPress knowledge base website, one of the most often overlooked but very important features is search. Users usually enter the knowledge base with specific questions, and a poor search experience, even if it is rich in content, will affect the efficiency of use, increase customer service pressure, and reduce satisfaction.

This post will give you an overview of WordPress repositoryThe importance of the search function and provides a detailed configuration tutorial based on the BetterDocs plugin to help newcomers easily implement powerful search.

1. Importance of the knowledge base search function

1.1 Enhanced query efficiency

repositoryThe core goal is to help users find answers quickly. Powerful search features allow users to locate the most relevant content without having to browse page by page.

1.2 Reduction of repetitive questions

When users can find the answers in the knowledge base, businesses or individual webmasters don't need to spend time responding to repetitive questions, saving labor costs.

1.3 Enhancing professionalism

Neat, fast and accurate search experience, showing the professionalism and intention of the website and enhancing the sense of trust.

2. Introduction to the BetterDocs plug-in

BetterDocs is a plugin designed for WordPress Knowledgebase that provides:

• Ajax real-time search results
• Beautiful and customizable knowledge base page layout
• FAQ management function
• Access Statistics and Feedback System

Ideal for newbies, no complex configuration required.

3. Configuring BetterDocs Search in WordPress Knowledge Base

Below are the steps to do so.

3.1 Installation of plug-ins

• Login to WordPress Backend
• Go to Plugins > Install Plugin

• Type in the search box BetterDocs
• Click on "Install" and then "Enable" when finished.

3.2 Creating Knowledge Base Pages

• Find BetterDocs in the left menu

• Click All Docs to view existing documents or Add New Doc to create a new knowledge base article.

• Add titles and content to articles, and select the appropriate Doc Category to make it easier for users to search and browse later.

3.3 Configuring the Knowledge Base Page Display

BetterDocs automatically creates a "Docs" page that displays all knowledge base articles. If it is not created, it can be:

• Go to page > New page

• Name it "Knowledge Base" or "Help Center".

• Using Gutenberg Block EditorIf you want to add a BetterDocs Grid block, select the categories you want to display.

3.4 Enabling Ajax Live Search

• Click BetterDocs > Settings in the left menu.

• Switching to the Layout tab

• Find Live Search in [Search] and check "Enable Live Search".

This setting allows the user to type in the search boxbywordThe system displays the matching results in real time.

3.5 Adding a search box to a page

If the theme does not automatically display the BetterDocs search box, you can add it manually:

• Open the Knowledge Base page.
• Using the Gutenberg Editor
• Click on the "+" sign to search for the BetterDocs Search Form block and insert the

utilization Elementor A widget provided by BetterDocs can also be called to insert a search form when building a page.

3.6 Customizing Search Styles

If you want the search box to be consistent with the overall design of the site, you can do so in:

• Changing buttons, fonts, and colors in BetterDocs > Settings > Design > Customizing

• thematicCustom CSS Adjusting the search form style in

3.7 Testing the search function

After publishing the page, go to the Knowledge Base page:

• Enter keywords in the search box
• Does the check result appear in real time
• Test for misspellings or different keyword combinations to see search accuracy

4. Summary

WordPress The default search function is limited, it is difficult to meet the knowledge base on the demand for the search experience.BetterDocs plug-in for newbies to provide a simple to use, full-featured solution, integrated Ajax real-time search and beautiful layout, dramatically improve the efficiency of the query and reduce customer service pressure.

If you're building a help center or tutorial platform for your website, BetterDocs is the ideal choice for a professional and smooth search experience that further enhances your site's competitiveness and user satisfaction.

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